Terms & Conditions

Effective Date: December 15, 2025

1. Service Description

MyShul is a SaaS platform providing synagogue management tools, including CRM functionality, invoicing, payment processing, scheduling, and member engagement via web and mobile applications.

  • Users: Free

  • Shuls: No subscription fees

  • Fees:

    • 1% on processed funds

    • 3% on raffle transactions

The Services allow Users to save payment methods for future transactions.
Saved payment methods consist only of limited identifying information (card brand, last four digits, expiration date) and are securely managed by Stripe.

Registration is required for most features, except guest donations.

2. Eligibility

  • No minimum age requirement

  • Only non-profit organizations may register as Shuls

  • Users must provide accurate and truthful information

3. Accounts

  • Users and Shuls may create accounts

  • You are responsible for maintaining account security

  • Accounts may be suspended or terminated for violations

  • Account suspension does not result in data deletion

  • By saving a payment method on MyShul, you acknowledge and agree that:

    • Shuls you are affiliated with, or that add you to their account, may view limited details of your saved payment methods.

    • Shuls may request authorization to use a saved payment method for payments or invoices.

    • Each use requires explicit User approval via a one-time verification code.

    • You may decline any payment request without penalty.

  • By using the Services, Users acknowledge and agree that:

    • Shul administrators may process one-time payments on their behalf when the User provides payment details.

    • One-time payment details entered by a Shul administrator are not saved after the transaction completes.

    • Any recurring payment requires explicit User authorization.

4. Acceptable Use

You agree not to:

  • Engage in illegal activity

  • Harass or abuse others

  • Reverse engineer the platform

  • Scrape or harvest data

  • Spam or send unauthorized communications

  • Infringe intellectual property

  • Circumvent security measures

5. Payments & Fees

  • No monthly subscriptions

  • Fees deducted per transaction

  • Optional Cost Recovery Program allows MyShul to temporarily increase fees (up to 100%, excluding Stripe fees) until agreed costs are recovered

  • All fees are non-refundable unless required by law

  • Use of Saved Payment Methods

    • Saved payment methods may be reused for future transactions upon User approval.

    • Shuls do not have the ability to charge saved payment methods without User verification.
    • Users are responsible for ensuring their saved payment information remains accurate and valid.

  • MyShul is not responsible for failed payments due to expired cards, insufficient funds, or User denial of authorization.
  • Shul administrators may charge a payment method on behalf of a User for a single transaction.

  • Such payment methods are used one time only and are not stored for future use.

  • MyShul is not responsible for payment disputes arising from User-provided payment details.

  • Users may independently establish recurring payments and may:

    • Modify payment methods

    • Cancel recurring payments

    • Review billing history

  • Shul administrators may set up recurring payments on behalf of a User with User authorization.

  • Payment methods saved for recurring payments are restricted to that specific recurring obligation.

  • These payment methods cannot be used for:

    • One-time charges

    • Additional invoices

    • Any other purpose

6. Intellectual Property

  • MyShul, LLC owns the platform and all related intellectual property

  • All data entered into the platform is owned by MyShul, LLC

  • Users and Shuls receive a limited, revocable license to use the Services

7. Third-Party Services

We integrate third-party services including Stripe, Twilio, MouseFlow, and QuickBooks.
We are not responsible for third-party actions, outages, or policies.

8. Disclaimers

The Services are provided “AS IS” and “AS AVAILABLE.”
We disclaim all warranties, express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, MyShul is not liable for:

  • Data loss or corruption

  • User or admin errors

  • Misuse of the platform

  • Deleted or modified records

  • Indirect, incidental, or consequential damages

  • Unauthorized payment attempts that are blocked by verification controls

  • User-approved transactions initiated by Shuls

  • Disputes between Users and Shuls regarding authorized payments

  • Authorized recurring payments

  • Payments approved or initiated by Users or Shul administrators

  • Payment failures due to expired cards, insufficient funds, or canceled authorizations

  • Disputes arising from recurring payment agreements between Users and Shuls

10. Indemnification

You agree to indemnify and hold harmless MyShul, LLC from claims arising from your misuse of the Services or violation of these Terms.

11. Governing Law & Disputes

  • Governing Law: State of Florida, USA

  • Venue: Courts located in Broward County, Florida

12. Termination

MyShul may terminate or suspend access at any time.
Shuls may request account termination; data retention remains subject to Section 9 of the Privacy Policy.

13. Modifications

We may update these Terms by email notification.
Continued use constitutes acceptance.

14. Contact Information

Email: info@myshul.com
Address:
MyShul, LLC
2843 Pembroke Rd, Suite 3
Hollywood, FL 33020